READY RESPONSE+ PLAN

Always-On Protection for Your Communication System

With the AtlasIED Ready Response+ Plan, you get 24/7/365 expert support, proactive system care, and predictable costs - ensuring your communication system is always ready when it matters most.

Why Ready Response+?

Your communication system is mission-critical. Unplanned downtime, delayed upgrades, and unexpected repair costs can put your organization and people at risk.

THE READY RESPONSE+ PLAN DELIVERS:

  • Preventive care that reduces risk of interruptions.
  • Fixed annual pricing for predictable budgeting.
  • Immediate support whenever issues arise.

Key Features:

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24/7/365 Priority Support

One-hour response time, every day of the year. Remote access resolves most issues quickly.

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Message Library Updates

Access to a wide range of professionally recorded announcements and security messages.

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Extended Hardware & Software Warranty

Regular upgrades and fast repairs at no additional cost.

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Proactive Software Updates & Licensing

Bug fixes, patches, service packs, and license management to ensure stability.

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Advance Hardware Replacement

Overnight shipping to get your system back online without delay.

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System Health Monitoring

Routine remote checkups to detect issues before they cause downtime

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Peace of Mind with Fixed Pricing

Stop worrying about unexpected repair bills or budget delays. Ready Response+ provides comprehensive protection at one fixed price, helping you plan years in advance while ensuring reliable system performance.

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Trusted Reliability from AtlasIED

AtlasIED is a global leader in life safety, MNEC, and communication technology. With Ready Response+, your system is backed by the experts who designed it - ensuring performance, compliance, and peace of mind.

Ready Response+ plans provide complete system support, 24 hours per day, for a fixed annual cost. See the AtlasIED Ready Response+ plan agreement for a list of specific system components and their replacement frequency covered by this provision.

Requirements: GLOBALCOM controller with Win 10 operating system must have been shipped 2021 or later.

Keep Your Communication Systems Always Ready

Ready Response Brochure

Contact Us Today

To eliminate unexpected, unplanned maintenance costs and reduce the risks of preventable system failure.

Charles Kowalczyk
Director of Support Services
Cell: +1 502-287-7436
Main: +1 502-267-7436